Accountancy
101
Agriculture, Fishing
1
Finance, Insurance
100
Call Centres
0
Catering & Hospitality
65
Construction, Property
108
Customer services
52
Defence/Armed Forces
52
Education
3
Electronics
71
Engineering, Manufacturing 119
Graduate, Trainees
59
Healthcare & Nursing
74
Human resources
73
IT & Internet
358
Legal
63
Management consultancy 73
Marketing, Advertising, PR 92
Media, Creative
6
Non-profit, Charities
0
Public sector & Services
9
Recruitment sales
79
Retail, Wholesale
58
Restaurant & Food Service 13
Sales
130
Science
17
Secretarial, Administration 18
Security
0
Senior appointments
8
Telecommunications
3
Transport, Logistics
6
Travel, Leisure, Tourism
28
Other
61
| |
Accountancy
0
Agriculture, Fishing
0
Finance, Insurance
0
Call Centres
0
Catering & Hospitality
0
Construction, Property
0
Customer services
0
Defence/Armed Forces
0
Education
0
Electronics
0
Engineering, Manufacturing 0
Graduate, Trainees
0
Healthcare & Nursing
0
Human resources
0
IT & Internet
0
Legal
0
Management consultancy 0
Marketing, Advertising, PR 0
Media, Creative
0
Non-profit, Charities
0
Public sector & Services
0
Recruitment sales
0
Retail, Wholesale
0
Restaurant & Food Service 0
Sales
0
Science
0
Secretarial, Administration 0
Security
0
Senior appointments
0
Telecommunications
0
Transport, Logistics
0
Travel, Leisure, Tourism
0
Other
0
| |
|
|
Section: Sales Vacancy 1498 |
| Post:Level 1 Support Engineer for media company |
Salary contractual |
| |
| Requirements and conditions |
| Age: |
Has no value
|
| Gender |
Has no value
|
| Education: |
no
|
| Work schedule: |
Has no value
|
| Work place: |
London
|
| The announcement text: |
Summary :
Provide technical assistance to internal customers including but not limited to developers, system administrators, project managers, editors, and management by performing the following duties.
Essential Duties and Responsibilities:
· Provide internal customer support and technical issue resolution via E-Mail, phone and other electronic medium.
· Triage tickets that coming to ticketing system (Trac).
· Monitor ticketing system to ensure tickets are handled correctly and in a timely manner.
· Create and monitor tickets for teams that performed work outside our own technical groups.
· Obtain understanding of technology and hardware stack related to company operations.
· Identify and correct or advise, on operational issues that do not require technical intervention from development or system administrators.
· Assist in the monitoring of critical systems and report any issues to System Administrators to ensure that maximum uptime is obtained.
· Perform creation of new accounts using company provide software tools. (Trac, SVN, Basecamp).
· Place and track orders for the technical teams using our procurement systems.
· Other duties may be assigned as required.
The ideal candidate will also possess the following skills:
· Able to work independently and efficiently to meet deadlines.
· Able to promptly answer support related email, phone calls and other electronic communications.
· Self motivated, detail-oriented, and organized. Able to multi-task.
· Experienced in diagnosing hardware and software issues.
· Good judgment to identify and escalate urgent situations appropriately
· Proficient in Internet-related technologies such as Apache, MySQL, PHP, Drupal, Ad Serving and Analytics Technologies. Familiar with the technical architecture of web sites.
· Excellent communication (oral and written), interpersonal, organizational, and presentation skills. Detail-oriented.
· Curious and able to learn new things quickly.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience:
Ideally a technical degree in a computer-related subject unless able to demonstrate similar-level aptitude.
Language Skills[TAH1] <#_msocom_1> :
Able to read, analyze, and interpret technical procedures and documentation. Able to write reports, business correspondence, and procedure manuals. Able to effectively present information and respond to questions from groups of internal customers.
Reasoning Ability:
Able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Learning Opportunities:
* Observe up-close the day-to-day operation of a fast-paced web start-up
* Gain familiarity with all aspects of the software development lifecycle. Partner with project management to facilitate team-wide progress.
* Learn about the technical processes driving business growth.
* Acquire in-depth technical knowledge of a wide-range of web technologies, from system architecture to programming languages and from internal tools to web browsers.
This is a contract job.
Principals only. Recruiters, please don`t contact this job poster.
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests.
|
| Contact information |
| Employer: |
Ýêî
|
| Email: |
hr@bpadmissions.com
|
| Phone: |
371-02-37(38); ôàêñ 371-02-59
|
|
| |
Publication date: 2010-02-07 07:28:05
|
| |
|
|
